No Returns Policy

**WE NO LONGER ACCEPT RETURNS ON CANADIAN ORDERS**

Please take our NO-RETURNS POLICY into account before ordering. 

THE ONLY EXCEPTION to our NO-RETURNS POLICY is if we made a mistake on your order: for example we sent the wrong items, sent defective products, etc.
In these special cases we will require pictures to be emailed to us before we approve a return and begin to process a return and/or refund.  

Before any returns will be accepted by Linentablecloth, an RMA (Return Merchandise Authorization) number must be assigned to the return by a Linentablecloth customer representative. 

Once a return is approved by our customer service department, the return address will be provided.

If we receive your items in approved condition, you will be refunded for the full value of your items. Return authorization is required prior to returning your items. 

Restrictions

You may not return:

  • Items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a LinenTablecloth error
  • Items that were excluded from returns because of bargain and/or clearance pricing or other promotional restrictions
  • Items that have been personalized, such as through an engraving or monogramming process

If you return items that are damaged, missing parts, not in the original condition, washed or laundered items, or have obvious signs of use for reasons other than a LinenTablecloth error, you will not be refunded and the product will become the property of Linentablecloth.

Return Shipping
Once a return is approved, we will email you a return shipping label.

Errors and Defects
Certain return restrictions will not apply if your items are being returned as the result of a LinenTablecloth error. Most notably, we will not charge you for return shipping or 20% restocking fee and you will not be penalized for opened items, so long as the defects are determined to be from our store and not as the result of use or damage after they were shipped to you. The condition of the items will be determined during our return verification process. If you return open, defective or damaged items and we determine that they were not the result of a LinenTablecloth error, you will not be refunded and the product will become LinenTablecloths property. See How Returns Are Refunded for more details.

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